“The telephone give us the happiness of being together yet safely apart”
“The telephone give us the happiness of being together yet safely apart”
– Mason Cooley –
Talking with a customer on the phone can often be a difficult task. Without seeing an individual’s face, messages can become muddled and meanings misinterpreted. Effective telephone communication skills result in more productive relationships that lead to better customer service and perhaps increased sales. Especially in the post-pandemic times, distant communication is highly needed in the market and one of the norms in the new normal in every one’s daily life. Class Size: Preferably 20 persons
focuses on the following areas:
After completing the program, you should be able to:
Crossurvive Sdn Bhd (1263470-P)
1106, Amcorp Trade Centre,
18 Persiaran Barat, 46050,
Petaling Jaya, Selangor Darul Ehsan.