Certification to ISO9001 provides the company a platform to address Customers’ & Stakeholders interest. The ISO9001:2008 QMS specified a tried and successful approach in promoting quality and enhancing customer centric amongst team members “if applied correctly”.

To fully utilize this management “tool”, front line managers & executives, should have a clear understanding of this international standard, its intent and various ways to fulfill these requirements. Understanding the principles behind ISO9001:2008 Quality Management System gives the organization a meaningful journey while fulfilling corporate, customers as well as stakeholders requirements.

Class Size: Preferably 20 persons